Position Title: Supervisor Lifts (Seasonal)
Department: Operations
Reports to: Director Operations or designate
Our Mission: Offer unique and memorable experiences through fun-filled programs, activities, and events for our community
Job Summary: Ski Lift Supervisor Lifts will be responsible for supervising day-to-day lift operations while ensuring the safety, efficiency, and professionalism of all lift staff. You will train and mentor Lift Attendants, perform routine operational checks, and help maintain a safe and welcoming experience for our guests.
This role requires strong leadership, technical knowledge of lift systems, a proactive attitude, and a passion for outdoor recreation.
Roles and Responsibilities:
Leadership & Supervision
- Supervise lift operations and all Lift Operators/Attendants during scheduled shifts.
- Provide on-site support, coaching, and mentorship to lift staff.
- Cover Lift Attendant breaks as needed.
Training & Safety
- Train Lift Operators/Attendants on the safe and efficient operation of lifts.
- Ensure all lift staff comply with safety regulations and resort policies.
- Conduct pre-season and on-the-job training sessions.
- Stay current with and maintain all required certifications.
Operations & Inspections
- Perform scheduled operational and safety checks on lifts.
- Execute opening and closing procedures for lifts.
- Respond to and troubleshoot lift issues during operations.
- Coordinate setup and takedown of on-hill signage and equipment.
- Monitor hill conditions and address any safety concerns proactively.
Technical & Emergency Preparedness
- Be trained in and prepared to assist with lift evacuations and use of auxiliary motors.
- Operate snowmobiles to access and inspect lift stations and hill areas.
Other Duties
- Assist other departments as required based on operational needs.
- Attend all required pre-season and corporate training sessions.
Key Qualifications:
- Minimum age: 16 years
- Valid Ontario G-class driver’s license
- Previous experience in a supervisory, mechanical, or lift operations role is an asset
- Strong communication, leadership, and problem-solving skills
- Ability to work independently and as part of a team
- Ability to lift up to 45 lbs (20.4 kg) and perform physically demanding tasks
- Comfortable working in all weather conditions
- Customer-focused, reliable, and takes pride in their work
- Must be available to work weekends, holidays, and evenings as needed
Additional Requirements:
- Passionate about the outdoor recreation industry
- Approachable, empathetic, and a strong team player
- Must provide:
- DOT-approved snowmobile helmet and goggles
- Black snow pants (no logos) and other required uniform items in compliance with uniform policy
- A Chicopee uniform jacket will be provided upon a $100 refundable deposit and signed agreement.
- You have, or can use our Human Resource platform to obtain, the following certificates: WHMIS; Ladder Safety; Ontario Health & Safety Awareness (OHSA); Workplace Violence & Harassment (Bill 168 & 132); Accessibility for Ontarians with Disabilities Act (AODA); IASR: Information and Communications Standards and Employment Standards; Understanding Human Rights; Safe Lifting; Gender and Sexual Diversity; Diversity, Equity, Inclusion, and Belonging (DEIB).
Chicopee is committed to providing an inclusive, accessible, and barrier-free recruitment process. We welcome applications from all qualified candidates and provide accommodation upon request throughout all stages of the recruitment and selection process, in accordance with the Ontario Human Rights Code. Applicants requiring accommodation are encouraged to let us know when contacted for an interview or assessment, or upon arrival at a Chicopee job fair.
