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Within 25 km of Guelph

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The Fertility Partners Inc

Medical Office Administrator

Waterloo, ON, Canada

$23 to $25 CAD / hour · Full-time

Within 25 km of Guelph · About 24 km from the city centre

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Job details

Pay: $23 to $25 CAD / hour
Job type: Full-time
Experience: Minimum of 2 years experience as an office administrator
Posted: Oct 15, 2026

Original job description

We are seeking a motivated administrator to join our expanding fertility practice. At Generation Fertility Waterloo, it is our commitment to provide high-quality, patient centered care. The administrator participates as an important member on a multidisciplinary team and collaborates with other professionals to deliver comprehensive, patient focused care.

The administrative role involves greeting and registering patients, scheduling appointments, answering phone and email inquiries, sending appointment reminders to patients, entering information into permanent patient charts, and working with colleagues to ensure a smooth and inclusive work environment.

The standard hours for this position are 8am to 4pm, weekdays. There is the possibility of weekend or holiday rotation, as needed.

The following knowledge is required for this position:

Minimum of 2 years experience as an office administrator
Successful completion of Health Office Administration diploma an asset
Willing to commit to a full-time schedule including weekends and on-call dates as needed
Commitment to excellence in patient care and customer service
Knowledge of computer software applications, such as MS Word, Excel and electronic medical records (EMR)
Excellent verbal, written and interpersonal communication skills
Ability to work in a team environment
Ability to maintain a good attendance record
Previous experience in reproductive medicine and/or gynecology an asset

Salary commensurate with experience.

Job Type: Full-time, Permanent

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking

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More about this job

Responsibilities

The administrator is responsible for greeting and registering patients, scheduling appointments, and managing inquiries via phone and email. They also maintain accurate patient charts and collaborate with the multidisciplinary team to ensure a smooth, inclusive environment.

Requirements

Candidates must have at least 2 years of office administration experience and excellent communication skills. Proficiency in MS Office and electronic medical records is required, with a Health Office Administration diploma considered an asset.

Skills

Patient registration
Appointment scheduling
Customer service
Electronic medical records
MS Word
Excel
Verbal communication
Written communication
Interpersonal skills
Teamwork
Administrative support

Benefits

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Medical Office Administrator
Fertility practice
Patient care
Multidisciplinary team
Patient registration
Scheduling
Electronic medical records
EMR
MS Word
Excel
Reproductive medicine
Gynecology
Customer service
Administrative support

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