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Waste cart repairs and replacement orders in Guelph, Ontario
Guelph, Ontario, Canada
Call Guelph Solid Waste Resources for green or grey carts. Blue-cart service belongs to WM for Circular Materials. Repairs are free where possible, while replacement and size-exchange charges are different services.
Key information
Call Guelph Solid Waste Resources for green or grey carts. Blue-cart service belongs to WM for Circular Materials. Repairs are free where possible, while replacement and size-exchange charges are different services.
On this page
Order a repair or replacement at a glance
- For a green or grey cart, call 519-767-0598
For a green or grey cart, call 519-767-0598; TTY 519-826-9771. Give the property address and cart serial number, found on its side.
- Keep the cart visible and accessible in front of the home
Keep the cart visible and accessible in front of the home during the 7-to 10-business-day service period. Repairs are attempted where possible.
- For a replacement or exchange, arrange payment
For a replacement or exchange, arrange payment. Credit-card payment is available by phone, or use the listed municipal counters. Replacements are delivered, not available for pickup.
Published cart charges
| Service | 2026 | 2027 |
|---|---|---|
| 240 Lgrey replacement | $105 | $110 |
| 80 Lgreen replacement | $75 | $80 |
| Grey size exchange | $45 | Confirm current fee |
| Repair where possible | Free | Free |
| Green latch kit | Free | Free |
City of Guelph small-cart diagram: 55 cm deep, 41 cm wide and 87 cm high
Sources: City of Guelph source illustration
City of Guelph large-cart diagram: 70 cm deep, 62 cm wide and 110 cm high
Sources: City of Guelph source illustration
Order a repair or replacement
- For a green or grey cart, call 519-767-0598; TTY 519-826-9771. Give the property address and cart serial number, found on its side.
- Keep the cart visible and accessible in front of the home during the 7-to 10-business-day service period. Repairs are attempted where possible.
- For a replacement or exchange, arrange payment. Credit-card payment is available by phone, or use the listed municipal counters. Replacements are delivered, not available for pickup.
Blue carts, moving and extra waste
WM handles recycling carts at 1-800-561-1655. Do not send a blue-cart repair request to the municipal green/grey service.
Each household’s standard municipal set is one 80 Lgreen cart and one 240 Lgrey cart. Additional carts are not sold. For extra waste, the city directs residents to the Waste Resource Innovation Centre at 110 Dunlop Drive for a fee. Special household circumstances should be discussed with Solid Waste Resources.
Leave carts behind when moving out: they belong to the city or WM and are registered to the property. When moving in, ask Solid Waste Resources about green and grey carts. Store carts on private property, away from the road and boulevard, and write the address in the provided space.
Every listed free green-latch pickup location
ServiceGuelph
1 Carden Street, Guelph, Ontario
Free green-cart latch-kit pickup and listed in-person cart-fee payment counter.
Waste Resource Innovation Centre Administration Office
110 Dunlop Drive, Guelph, Ontario
Free latch-kit pickup and cart-fee counter. Credit and debit are listed here; cash is not listed for this office.
Evergreen Seniors Community Centre
683 Woolwich Street, Guelph, Ontario
Free latch-kit pickup and cart-fee payment counter.
Victoria Road Recreation Centre
151 Victoria Road North, Guelph, Ontario
Free latch-kit pickup and cart-fee payment counter.
West End Community Centre
21 Imperial Road South, Guelph, Ontario
Free latch-kit pickup and cart-fee payment counter.
Questions and answers
Who repairs a blue recycling cart?
WM at 1-800-561-1655, as collection contractor for Circular Materials.
Who handles a damaged grey cart?
Solid Waste Resources at 519-767-0598.
What details are needed for a repair?
Your address and the serial number printed on the cart’s side.
How long is a municipal cart service visit expected to take?
The page lists 7 to 10 business days.
Where should I leave the cart while waiting?
In front of the home, clearly visible and accessible for staff.
Is a repair charged?
No. Repairs are free where possible; replacement is a separate paid service.
Can I collect a replacement cart at a depot?
No. Replacement carts are delivered to the property.
Can I buy an extra municipal cart?
No. Additional carts are not available for purchase.
Can I take carts to my new house?
No. Leave them at the property when moving out.
What can I do about a broken green-cart latch?
Pick up a free latch kit at any of the five listed municipal locations.